Contact Us
Need a hand? The Lucky Leprechaun support team is here to help with account questions, payment issues, technical faults or general feedback. Our advisers at LuckyLeprechaun can assist with verification, withdrawals, game access and responsible gambling concerns. For swift service, have your account details ready when you contact us. You can reach us by email, phone or live chat; please include any relevant screenshots to help the team diagnose technical problems quickly. Email replies are usually within 24 hours on working days.
| Department | Contact |
|---|---|
| Customer support | [email protected] +44 20 7946 0321 Live chat available during hours; email response usually within 24 hours |
| General enquiries | [email protected] We handle product and media requests |
| Affiliate enquiries | [email protected] Partner team replies within 48 hours |
| Payments | [email protected] Include transaction ID for faster handling |
| Privacy | [email protected] Data and security enquiries |
| Working hours | Mon-Fri, 09:00-18:00; weekends limited support |
Email Assistance
For detailed requests, account-related issues or matters requiring documents, email is our preferred contact method. Please send your message to [email protected] with a clear subject line and up-to-date contact details. Adding your account number and any supporting files helps us resolve cases faster. Missing information can cause delays, so double-check before you send.
Send Us a Message
Response Time
Our support team typically responds to enquiries within one business day. Simple requests such as account queries and payment checks are usually handled quickly, while more complex investigations or verification cases may take longer depending on their nature. If you need urgent help, please include full details in your message so we can prioritise and resolve your issue as soon as possible.
Feedback
We’d love your feedback. Please share suggestions, ideas or reports of issues to help us improve the site. Every message is read and reviewed carefully by our team, and we use your input to prioritise fixes, refine features and enhance the user experience. Use the in-site feedback form or help centre to get in touch. Your views directly shape future updates.